Frequently asked questions

Updated on March 28th, 2024

What is a Forex vitual private server (Forex VPS) and how-to use it
A forex VPS (Virtual Private Server) is a remote server that you use to host trading platforms like MetaTrader 4 or Ctrader. It allows you to access your trading platform from anywhere in the world with a secure internet connection, allowing you to take advantage of market opportunities quickly and efficiently. Forex trading VPS is an essential tool for forex traders. Our Forex VPS hosting services will allow you to monitor your trading activity 24/7 and make decisions in a timely manner. Additionally, Forex VPS eliminates the need for dealing with latency issues and server availability, giving you smooth and reliable trading. With advanced features and expert customer support, our Forex VPS servers provide a significant competitive advantage for forex traders like yourself.
What are cloud servers?
Cloud servers are virtual servers that operate in an online environment(the cloud), where data and computing resources are stored and managed remotely and centrally. They offer the flexibility to use computing power resources on-demand, including processor power, memory, storage, and network resources, enabling great flexibility.
What are the main differences between cloud and dedicated servers?
  1. Resource allocation: Cloud servers share resources among multiple users, allowing for flexible performance adjustments. Dedicated servers, on the other hand, allocate all resources exclusively to a single client, ensuring consistent performance.
  2. Cost structure: Dedicated servers typically incur higher costs due to the physical equipment, maintenance, and space requirements, as well as potential infrastructure development expenses. Cloud servers provide a more cost-effective alternative, with services based on actual usage and lower initial costs.
  3. Security and availability: While cloud servers offer security features, they inherently introduce additional security risks due to the shared resource model. Dedicated servers potentially offer enhanced security by limiting the number of users on the physical hardware.
What are dedicated servers?
A dedicated server is a physical server allocated solely to a single customer, providing exclusive access to all computing resources and management rights. This ensures high performance and security, as the server does not share resources with other users. Dedicated servers offer flexibility and customized configuration options tailored to specific requirements.
What are the colocation prices?
Please refer to our colocation pricing page: Here
What are the prices for cloud servers?
You can find our cloud server pricing details on this page: Here
What are the prices for dedicated servers?
Our dedicated server pricing information is available here: Here
Can I cancel services?
Yes, you can cancel any of our services through the ‘Client Area’, regardless of how long you’ve been using them.
What payment methods do you accept?
We accept PayPal, Visa, Mastercard, American Express credit cards, Coingate, and bank transfers.
When can I start using my server after purchase?
Once you complete your order and payment is successfully processed, cloud a servers are typically ready within 10-20 minutes and dedicated servers within 1 bussiness day.